Privacy Policy

Your privacy is important to us.

At Rhizoo Ventures Pvt Ltd, we collect personal information only to provide and improve our services.

Information We Collect

• Name, contact details, shipping address
• Payment details (processed securely via third-party gateways)
• Order history and communication preferences

How We Use Your Information

• To process and deliver orders
• To communicate order updates and support
• To improve website experience and services

Data Protection

• We do not sell or share your personal data with third parties, except for order fulfilment and legal requirements.
• All payment transactions are encrypted and handled by secure payment gateways.

By using our website, you consent to our privacy practices.

All policies are subject to change without prior notice.

 

Shipping Policy

At Rhizoo Ventures Pvt Ltd, we aim to deliver your orders safely and on time.

Domestic Shipping (India)

• Orders are usually processed within 2–5 business days after confirmation.
• Delivery timelines may vary based on location, courier partner, and product type.
• Shipping charges, if applicable, will be displayed at checkout.

International Shipping

• We ship to select international destinations across Asia, Europe, and the Middle East.
• International delivery timelines typically range between 7–21 business days, depending on destination and customs clearance.
• Customs duties, import taxes, or local charges (if any) must be borne by the customer.

Important Notes

• Handmade and made-to-order products may require additional processing time.
• Rhizoo Ventures is not responsible for delays caused by customs, natural events, or courier issues beyond our control.
• Once dispatched, tracking details will be shared via email or WhatsApp